Must possess excellent computer skills, including working knowledge of office and banking software, project management tools, design tools and flowcharting Outstanding oral and written communication skillsīachelor’s Degree or equivalent industry experienceĥ years of industry experience with and demonstrated experience in Digital Content ProductionĬontent management and interface design experience for online and/or mobile web productsĮxcellent multitasking ability to coordinate multiple projects, meeting both scheduled and unscheduled deadlines Solid understanding of impact of changes requests (whether minor or major) and can easily provide direction to the LOB on scoping processes that needs to be followedĮxtensive knowledge of Flexapp and Oasys platforms and Card Acquisitions processes, familiarity with upstream and downstream systems (ACS, ACAPS, Planning Tool)Ībility to identify cross impacted parties and engage all necessary resources to derive solutionsĪbility to work under pressure in a deadline driven environment Sound leadership skills, ability to educate and persuade others in order to drive results

The Digital Production Analyst needs to be consultative, while multi-tasking through overlapping stages of multiple projects and Work OrdersĮxtremely detail oriented and diligent in ensuring the needs of the LOB are met They will be a “face” of the Digital organization in meetings with internal clients and technology partners. This position requires someone who is a hands-on advisor & communicator. The Production Analyst is also responsible for understanding the business and technical needs of the online and mobile channel stakeholders throughout the firm in order to develop and maintain detailed operational process documentation – with a critical eye for process improvements This person will assess customer impacts, create solutions, and ensure coordination and communication of impacts to key stakeholders Responsibilities include producing and implementing quality content deliverables and design updates within established service level agreements, and providing regular status reporting.

Participate in release implementation validations of all Flexapp releases Support Standard Internet and Direct Mail applications including Instant Credit and Instant DecisionĪssist in oversight of Card Acquisitions Flexapp work order process from end to end, including gathering of requirements, overseeing development, securing LOB approvals pre-launch, resolving QA defects, and ensuring seamless implementationĬollaborate extensively with Acquisitions Operations, Channel Marketing, Online Capabilities, and PIO (Partner Integration Office) teams in Card Services as well as internal Digital Development, QA, and Architecture teams Including end to end, gathering of requirements, overseeing development, securing LOB approvals pre-launch, resolving QA defects, and ensuring seamless implementation

Be the subject matter expert for all Digital Credit Card Acquisition RTE tasks and Management of the Run the Engine (RTE) bi-weekly releases that include the launching of new applications and Pricing & Terms, ensuring all deliverables are met according to set timelines.

Digital poducer resume